Utilizing contactless technology for mass transit fare collection offers a convenient and efficient way to pay. This modern approach enhances the overall experience for passengers while also benefiting both the riders and the transit agency in terms of cost and time savings.
Transit agencies now have the opportunity to enhance the rider experience by implementing modern, seamless payment options. The recently approved $1.2 trillion federal infrastructure bill, which includes $39 million designated for public transit upgrades, will pave the way for long-term benefits for cities and municipalities.
In the United States, contactless transactions have seen a significant increase in recent years, more than doubling in number. With over 30% of in-person transactions in urban areas utilizing tap-to-pay technology, contactless payments have become a common sight in grocery stores, shopping centers, eateries, and beauty salons. However, the integration of contactless payment methods in American public transportation systems has been sluggish. This trend cannot persist if transit agencies aim to satisfy their passengers. According to a recent study by Visa®, 90% of American commuters anticipate that transit authorities will adopt contactless payment solutions.
With Avid Mass Transit Payments, travelers can easily tap their virtual wallet to pay for their journey. This open-loop system eliminates the need for passengers to carry exact change, queue up to purchase tickets or tokens, or acquire a specialized card or pass for each transit network they utilize. Verification of payment is conveniently displayed on the virtual wallet.
Insights from initial users demonstrate that contactless payments offer swiftness, convenience, reduced environmental impact, and more.
Additionally, the use of contactless payment systems in mass transit settings can help reduce the need for physical tickets or tokens, cutting down on waste and streamlining the overall payment process. This can lead to shorter lines at ticket machines and reduced wait times for passengers, ultimately improving the efficiency of the transit system as a whole.
Furthermore, contactless payment systems can also help reduce the risk of theft or loss of physical tickets or cash, as transactions are securely processed through encrypted technology. This can provide peace of mind for passengers and make the overall transit experience more convenient and secure.
Overall, the efficiency and convenience of contactless payment systems make them an ideal solution for small transactions in mass transit settings, where speed and ease of use are crucial. By implementing these systems, transit agencies can improve the overall customer experience, reduce wait times, and enhance the efficiency of their operations.
We aim to enhance the mass transit journey for passengers through enhanced fare collection using Avid Mass Transit Payments.
Enhance passenger experience by streamlining the payment process for a quicker and more convenient transaction
Boost revenue by cutting down fare collection costs by 30% or more
Efficiently manage peak periods by collecting fares faster compared to cash transactions
Reduce carbon footprint by minimizing vehicle idling time through an expedited boarding process
Promote safety for passengers and staff by minimizing physical touchpoints and face-to-face interactions.
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